WOW Branding

Some of you may have heard about the scuffle between Vancouver Olympics officials and local apparel manufacturer Lululemon over the latter’s sneaky way of referring to the 2010 Vancouver Olympics without actually referring to the event by name. Lululemon Athletica has come up with a cheeky clothing line that’s named “Cool Sporting Event That Takes Place in British Columbia Between 2009 & 2011 Edition.” Olympic officials were quick to lash out at what they called “rogue advertising” but  Lululemon denied the name was a brazen bid to circumvent Vancouver 2010’s vigorous brand protection policies.

Everybody knows how seriously Olympic officials take their brand’s symbols and insignias, they are sacred and untouchable, and they come out with all their legal might after anyone that tries to dilute, defile or associate themselves with any Olympic symbol without paying the hefty corporate sponsor fees. This includes any mention of anything resembling mount Olympus, any image resembling the Olympic rings, The torch and even the words Vancouver 2010. Local Vancouver Greek restaurant Olympia has been in battle with Vanoc for years over the use of the Olympic torch and the rings in their signage which have been in use for many years but became an issue when it was known that the Olympics are coming to Vancouver in 2010. Olympia restaurant stood their ground and refused to budge to Vanoc demands, they started collecting signatures from people and eventually got their way and kept their signs. This may have opened a Pandora’s box of abusers and it may have encouraged Lululemon to go ahead with their cheeky attack.

While I think that protecting your brand is important for companies, but when it goes too far, when large organizations use excessive legal force and financial muscles to come after small shops. They end up being perceived as an overgrown Goliath, and that can end up hurting their own brand and even in some cases promoting the attacker’s brand,  if only  in the eyes of a certain segment of the market.  Lululemon realized that, and also realized there is a relatively significant segment of the market that is somewhat anti Olympic, and decided to capitalize on that. Not to mention the buzz that was caused by the controversy alone.

So if you decide to pull a fight over an insulted brand, Use your discretion to do so but subtly and gently and don’t make such a loud fuss, otherwise you will hurt your own brand and damage your own image.

If you follow the news (and you do..), you’ve probably seen the media hoopla around “the best job in the world”. It may be a job posting, but what it really is, is one of the most brilliant PR campaigns I’ve seen in a long time. The value of the global coverage and attention it has created, is beyond measurement. Queensland, Australia has been associated with the image of a tropical paradise in the minds of millions of people around the world. It probably is (Great Barrier Reef and all..), but know we all know.

Enter Alberta, Canada. Another part of the world that have been blessed with jaw dropping scenic beauty. Recently this Canadian province launched a new website promoting Alberta. It also got a lot of attention, but for the wrong reasons. It turned out that one of the photos used on the site was, in fact, showing a British landscape. And all hell broke loose.

Yes, it does seem a bit weird to use a photo from the UK to portrait the natural wonders of Alberta. Authenticity being the key word.

But that’s not my point.

Both Queensland and Alberta had the same objective and the same tactic. How the hell do we break through the noise and get some attention (and tourist dollars..) going our way?  Let’s have a website developed and support with some PR. The similarities stop there.

What a different approach - and result. One being truly innovative and putting Queensland on the dream destination map. The other being painfully traditional and executed in a way, that gave it it’s 15 minutes of fame for all the wrong reasons.

Game over.